The ICCA TREE

I would like to have a good chin-wag about Paticca, excuse me, about ICCA in Pattaya. First of all, I have to mention that HeadQuarters Magazine has become a member of ICCA. That has cost a lot of effort because basically I don’t want to be a member of anything, I always prefer the role of observer. But OK, sometimes a tree has to be moved before it starts growing better. The initiative of the organisers of the 46th large ICCA meeting in Pattaya to donate a Pho Tree to the Thai king for his 80th birthday on December 5 - with written messages by the delegates on the Pho leaves - created some nice, touching moments.
I asked the illustrator of HeadQuarters Magazine to design an ICCA tree. The first leaf that hangs from the tree has something written on it, but unfortunately it’s too small to read it. The writer wishes to remain anonymous because he fears that criticism is not allowed in the meetings industry. “Because meetings industry people are touchy,” he claims, “and they’re often ego trippers.” I will copy the text here so you’re able to read it.
He starts like this: “Last year I didn’t experience ICCA in Rhodos. Curious as I am, I asked a lot of delegates in Pattaya: how was it like over there? Almost everyone answered “not good” or even “bad”. Especially the venue left much to be desired and that ruined the atmosphere completely. Of course I was astonished to hear from the organisers during the ICCA Congress that Rhodos was the best congress ever. How is that possible? Who’s fooling who here? Why do congress and exhibition organisers blow everything up to American proportions?”
“In Pattaya I had to notice that people are still - almost all the time - teaching ex cathedra. Most speakers are still using the ‘old college professor’ style. A lot of subjects that were covered were squeezed completely dry, new programmes were announced à la “The ICCA Delphic Oracle” that turned out to be deadly boring and should be wearing a sign “Delphic Disaster”. “Out of the box” thinking is only done with a lot of hesitation. And newcomers who barely master the English language are afraid to open their mouth.”
Wouldn’t it be better to introduce training sessions like “Speaking in Public”? But for the rest, no complaints. Pattaya has made up for a lot of the bad things in Rhodos. Thai people are born to serve guests , are born to be friendly, are born to pamper delegates. When I read in a Dutch newspaper that a survey has shown that service in Holland is often minimal and rude, I think: do a teaching practice in Thailand. Whoever wants to hang another leaf on the ICCA tree, feel free, there’s plenty of room.